Privacy Policy
This Privacy Policy explains how SteadyMountain Herb Conservatory (“we”, “us”, “our”) processes personal data when you visit our website steadymountain.site, purchase courses, or interact with our support team.
1. Data we collect
We collect information you provide directly (name, email, billing details, messages) and data collected automatically (IP address, device data, pages visited, referring URLs, and cookie identifiers). We do not intentionally collect sensitive personal information.
2. How we use data
- To deliver, personalize, and improve courses and services
- To process transactions, detect fraud, and provide support
- To send administrative messages and service announcements
- To comply with legal obligations and enforce our Terms
3. Cookies and tracking
We use cookies for authentication, preferences, and analytics. You can manage cookies via your browser. Our cookie banner allows you to accept site cookies.
4. Legal bases
Where applicable, we process data based on consent, contract necessity, legitimate interests (such as improving services), and compliance with legal obligations.
5. Sharing information
We share data with payment processors, analytics providers, communications partners, and professional advisors. We require each to process data only as instructed and to protect it appropriately. We do not sell personal information.
6. International transfers
If we transfer data internationally, we implement safeguards such as standard contractual clauses or rely on adequacy decisions, as applicable.
7. Data retention
We retain data for as long as needed to provide services, fulfill transactions, resolve disputes, and meet legal requirements. Backup copies may persist for a limited period.
8. Your rights
Depending on your region, you may have rights to access, correct, delete, restrict, or port your data, and to object to certain processing. To exercise rights, contact [email protected].
9. Security
We use administrative, technical, and physical controls to protect data. No system is perfectly secure; please use strong passwords and protect your devices.
10. Children
Our services are not directed to children under 13, and we do not knowingly collect personal data from them.
11. Changes
We may update this Policy to reflect operational or legal changes. We will post updates with a revised effective date.
12. Contact
Questions about this Policy can be sent to [email protected] or by phone at +1 (415) 555-0198.